B2B Commerce Transformation | OneMetric

We build the GTM infrastructure for your B2B eCommerce business.

We move your P&L by orchestrating your entire go-to-market: the eCommerce website your buyers order from, the CRM automation behind every account, the order flow through your ERP, and the retention that keeps customers coming back.

Trusted by B2B manufacturers and distributors managing complex catalogs.

  • Keysight
  • LIXIL
  • Snap-on
  • Aramex
  • Summit Drilling
  • GMA Garnet
  • IQAir
  • InXpress

Every B2B commerce capability, built around your P&L.

Seven connected capabilities, from the first campaign to the hundredth reorder, designed as one GTM system rather than seven projects.

Same systems. A completely different business.

Most B2B companies already own the right platforms. The difference is how they’re connected. Drag the shutter to see one order before and after.

CUSTOMER & SALES
ORDERS & FULFILMENT
PAYMENT, SERVICE & VISIBILITY
Manual updatesSpreadsheets, inboxes, and follow-up calls
BEFORE CONNECTION

One order. Several versions of the story.

A quote is agreed in one place, stock is checked somewhere else, and the customer calls for an update. Select the connected view to see a more coordinated process.

What needs to stay connected?

The account, the agreed terms, the order reference, and what each team needs to do next.

Select a system to explore its part in the journey.

Illustrative architecture, not a preconfigured integration or a customer deployment. Brand logos show example systems. Your platforms, responsibilities, and connections are agreed during discovery.

The B2B eCommerce problems we solve.

B2B commerce breaks every playbook written for consumer brands. Most leadership teams only notice when it’s already showing up as lost margin, lost distributors or a board question nobody can answer.

01

An ERP-run business in a relationship-driven market

Your company was built on the ERP. It's excellent at products, stock and invoices, but it was never meant to manage relationships. The CRM became a contact list and marketing automation a newsletter tool.

Your revenue still depends on dealer loyalty, account expansion and the rep who knows when a customer is about to reorder. That knowledge lives in people's heads and inboxes. We put customer relationships on the same footing as your operations, so digital transformation finally has something to stand on.

02

Your digital channel is competing with your distributors

You launched a direct portal to grow. Your best distributors noticed it targeting their accounts at sharper prices. They don't complain; they quietly give more shelf space to a competitor.

By the time it surfaces as a contract renegotiation, the trust is gone. We set the rules of engagement and attribution that let both channels grow.

03

The buying committee you never met

Marketing nurtures whoever filled in the form. The decision is made by procurement, operations and finance, who have never heard from you.

Deals don't die; they stall at “with procurement” in the forecast every quarter. We map and engage the whole buying group, account by account.

04

Margin leaking one order at a time

Negotiated price lists live in the ERP. The storefront shows the wrong tier, so reps patch it with manual discounts. No single order looks wrong.

At quarter close gross margin misses and nobody can name the accounts responsible. We make contract pricing the single source of truth across every channel.

05

Orders accepted, cash delayed

The buyer clicks submit and the order waits on a credit check, a re-keyed entry and an approval in someone's inbox. Meanwhile the customer calls for an update.

It looks like an operations problem, but it's a cash-flow problem. We turn quote-to-cash into one flow with rules, not chasers.

06

Credit risk your sales team can't see

Sales keeps closing with an account that's already over its limit, because the CRM can't see the ERP's credit position. Commissions get paid on orders that come back as returns.

Finance finds out at write-off. We put credit, terms and commission logic where every team can see it.

07

You find out about churn after it's happened

When you sell through distributors, the end customer is someone else's relationship. Accounts rarely leave in one go: they shrink orders, skip a replenishment cycle, then move their volume.

Your only signal is a distributor's numbers dipping a quarter later. We give you visibility of the accounts behind your channel and the signals that come before churn, while the customer is still yours to keep.

08

Three answers to “how much did we sell?”

The board asks which channel drove growth. Marketing, sales and finance each bring a different number.

So the digital budget becomes the easiest line to cut. We build the shared revenue definitions leadership can defend.

09

Invisible to your buyers' AI

Procurement teams are starting to use AI agents to shortlist suppliers. If your catalogue, pricing and availability can't be read by a machine, you don't lose the deal.

You're never considered. We make your commerce data agent-ready.

Your competitors are building their connected commerce engine right now.

B2B buyers expect consumer-grade ease on business terms, and AI agents are starting to buy on their behalf. The window to build a defensible GTM infrastructure is narrowing. Let’s map yours.